Project

An example of a project for CVS would be filling a prescription. The tasks to this project would be to enter the prescription information under the correct patient, make sure that insurance is billed correctly, fill the prescription, have the pharmacist verify the prescription, and run the transaction through the register. Our pharmacy uses Gantt charts to assign the work flow and see how the work flow pattern is going. The recommendations that I have for the assignment of the workflow is to make sure that one person is not overwhelmed with activities. Especially, when mistakes can be very costly, we want to make sure that the person can focus on what they are doing and not be interrupted by answering the telephone or assisting customers. We also want to make sure that the pharmacist is spending the right amount of time verifying prescriptions, because if they are rushed then they could skip over important information.

Supply Chain Management

According to Supply Chain Digest, the new performance that CVS has, is designed to impress. CVS has improved in every aspect of the supply chain. For instance, in terms of delivery, store delieveries are 98.4% on time, plus or minus 15 minutes. As for quality, inbound products are deboxed before being placed into storage to eliminate this task from the pick lines, and CVS is working with suppliers on new packaging concepts to eliminate this step altogether. Furthermore, the logistics group has direct intregration with each store's planogram, allowing the DC to pick in aisle/stocking sequence for each store. This speeds goods to the shelf, increase store productivity, and decreases clutter in the aisle.


What supply chain management do they currently have in place?

- CVS has selected Infor, a $2Bn leading supplier of Supply Chain Management warehouse software, to manage its nationwide retail pharmacy outlets. With over 6,200 stores and 14 distributiopn centers covering 43 states and the District of Columbia, CVS is well positioned to deliver on its mission to be the easiest pharmacy to do business with for consumers and employers. CVS are currently deploying Infor SCM, developed with Genero and using the Web Client as its primary user interface. Infor SCM is a proven, advanced Warehouse Mmanagement System for manufacturing, distribution, and retail enterprises and third-party logistics providers (3PLs). Infor's value proposition is to maximize product placement strategies, prioritize tasks, implement fair productivity standards, and increase logistics efficiency.



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